Whether you're looking for directions or assistance, our Guest Services staff will be happy to help you.

Monday to Friday: 10:00 am – 9:00 pm

Saturday: 9:30 am – 6:00 pm

Sunday: 11:00 am – 5:00 pm

Guest Services booth is located beside Urban Kids or call (905) 459-1337  x53850.

Programs:

Gift Wrapping

Guest Services offers gift wrapping for all your special occasions. Boxes in various sizes are also available. We welcome large events and corporate orders. Contact us for more information on pre-booking and estimated pricing.

Sensory Support Kits

Tactile and sensory items may help with sensory stimulation and comforting and self-soothing to an autistic individual. Our loan kits will help you be ready to support your autistic and neurodivergent guests or clients.

Strollers

Zoomaroo Strollers are available to rent for a fee of $10. These are located in front of Wicker Too by Entrance 1.

Wheelchair and Walker Loans

To ensure our customers have an opportunity to enjoy their shopping experience, Guest Services offers free wheelchair and walker loans. To borrow equipment, please provide a $5 deposit which will be refunded upon returning the equipment to Guest Services.

Wrap Loyalty

Ask how you can join the Wrap Loyalty program at Guest Services. After 10 gift wraps, enjoy a free wrap on us. Wrap Loyalty cards ar

e available at Guest Services.

SHOPPERS WORLD BRAMPTON GIFT CARDS:

CLASSIC GIFT CARD

There’s something for everyone in a Shoppers World Brampton gift card. Perfect for any occasion, this little card is loaded with lots of potential. Available in denominations of up to $500, payment methods include Cash, Interac, Visa and Mastercard. Buy yours today at Guest Services located beside Urban Kids. 

CORPORATE GIFTING

Our corporate gifting options are perfect for bulk orders to reward your employees, thank your clients, or use as unit purchase incentives. For more information and corporate order incentives, please contact Guest Services at (905) 459-1337 ext. 53850 or email SWBCustomer@riocan.com

EGIFT CARD

Our eGift Cards are all about convenience. Purchase yours from home with just the tap of a button and send to your recipients instantly. BUY NOW.

PARKING:

SWB has ample parking around the perimeter of the building. For your convenience, wheelchair accessible parking spaces and mothers with tots/expectant mothers parking spaces are close to the entrances. Full wheelchair access is available at all entrances.

PUBLIC TRANSIT:

SWB shopping is easily accessible by Brampton Transit with the Brampton Gateway Terminal at the corner of Steeles Ave. and Main St. For Züm station stops, contact Customer Service at 905-874-2999.

SERVICES:

COMPLIMENTARY INTERNET ACCESS

Free WiFi internet service is available in the Food Court.

FAXING AND PHOTOCOPYING

Available at Guest Services.

LOST & FOUND

Have you lost an item or found something and wish to return it to its rightful owner? Visit Guest Services to report a lost or found item. 

SECURITY

From Band-Aids to ambulances, our 24-hour patrolling Security Services team is dedicated to ensuring the safety of your visit is a priority. For any inquiries on building conduct policies or any general Security information, please contact (905) 459-1337  x53834.

We hope you and your family enjoy shopping at Shoppers World Brampton.